Delivery Details

We keep delivery simple and predictable. This page explains shipping fees, processing time, cutoff time, delivery timeframe, and what happens if things go sideways (because shipping companies love plot twists).

Shipping Coverage

We currently ship to addresses within the United States (including PO Boxes where supported by the carrier). Some oversized or restricted items may require an alternate method or may be unavailable for certain locations.

Shipping Cost (Flat Rate)

Flat Rate Shipping: $8.55 per order

This is a fixed shipping fee applied at checkout, regardless of how many items are in the order (unless otherwise stated on the product page).

Tax Policy (0% Sales Tax)

Sales Tax: 0%

We do not charge sales tax at checkout.
If your state/local laws require use tax or similar obligations, that is handled by the customer according to local rules.

Order Processing Time (Preparation Time)

Before your package ships, we need time to confirm the order, prepare it, pack it, and hand it off to the carrier.

Processing Time: 1–2 business days

  • Business days: Monday–Friday (excluding U.S. public holidays)

  • Orders may process faster, but we won’t promise miracles.

Daily Cutoff Time

Orders placed before our daily cutoff time are processed sooner.

Cutoff Time: 12:00 PM (noon) Pacific Time (PT)

  • Orders placed before cutoff: count as same-day processing (business days only)

  • Orders placed after cutoff: begin processing the next business day

Shipping Transit Time (Delivery Time)

Once shipped, the carrier typically delivers within:

Transit Time: 3–5 business days

Delivery speed depends on your location and carrier network conditions.

Total Delivery Time (Under 8 Days)

We designed our workflow to keep total delivery time under 8 days in normal conditions:

Total Delivery Time = Processing (1–2 business days) + Transit (3–5 business days)
✅ Typical total: 4–7 business days
✅ Goal: Under 8 business days

If there’s a carrier delay, weather disruption, or address issue, delivery may extend beyond this range (yes, it’s annoying for both of us).

Tracking Information

When your order ships, you will receive a shipping confirmation email with a tracking number (when available). Tracking may take 24 hours to update after the carrier receives the package.

Address Accuracy

Customers are responsible for providing a correct shipping address.

If an order is returned due to:

  • incorrect address,

  • missing apartment/unit number,

  • undeliverable location,

we may need to charge a reshipment fee or process the order according to our Returns & Refunds Policy.

Lost, Delayed, or Damaged Deliveries

  • Delayed: We can help check tracking and open a carrier inquiry if needed.

  • Lost: If the carrier confirms the package is lost, we’ll work with you on a replacement or refund depending on the situation.

  • Damaged: Contact us with photos of the packaging and item(s) so we can file a claim and resolve it.

Contact

Questions about shipping or delivery?

Crossover Enterprises LLC
1362 Newton St, Beaumont, CA 92223
Phone: (909) 201-6976
Email: [email protected]