Get in Touch
Need help with an order, delivery, returns, or just want to ask a question before buying? Contact us using the options below. We respond like normal people, not like a broken chatbot.
Customer Support
For order questions, delivery updates, returns/refunds, or general support:
Email: [email protected]
Phone: (909) 201-6976
Response Time: We typically reply within 24–48 business hours (Monday–Friday).
Business Address
Crossover Enterprises LLC
1362 Newton St
Beaumont, CA 92223
United States
What to Include (So We Can Help Faster)
When you message us, please include:
Order number (if you have one)
Your full name
The email used at checkout
A quick description of the issue
Photos (if the item is damaged/incorrect)
Order & Delivery Help
If you’re contacting us about shipping:
include your order number
confirm your delivery address
tell us what the tracking page shows (if available)
We can’t control carrier delays, but we can help you figure out what’s happening.